Design | Experience
User journey maps are a remarkably effective way to visualize the user’s experience for the entire team. Instead of pointing to documents scattered across remote fringes of Sharepoint, we bring key insights together — in one single place.
Let’s explore a couple of helpful customer journey templates to get started and how companies use them in practice.
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Implementing a design system takes more than the creation of the system itself. I will argue that it is more important to focus strategic integration within an organization’s workflows and culture than it is to design a great system.
Having been involved in 3 design system rollouts in my
Design Thinking is a customer-centric development process that creates desirable products that are profitable and sustainable over their lifecycle. It goes beyond the traditional focus on the features and functions of a proposed product. Instead, it emphasizes understanding the problem to be solved, the context in which the solution will be used, and the evolution of that solution.
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Adopting a Consistent, Clear, and Comprehensive Approach to UX that Aligns to Software Development
UX DESIGNERS HAVE A PROBLEM
Unlike with software development, where engineering approaches are generally well-defined and understood after 30+ years of the Internet at scale, UX design is still looked upon as a mysterious black box, or (worse) a brief step involving “prettying” up UI code … Read the rest
Accessible design translates to better design. “When we design for disability first, you often stumble upon solutions that are better than those when we design for the norm,” shares Elise Roy, a disability rights lawyer and design thinker, in her TED Talk When we design for disability, … Read the rest
In the current age of digital transformation, there’s an astronomical quantity of data created every second, so much so that according to the World Economic Forum, by 2025, we’ll be generating 463 exabytes of data globally each day!
This overflow of data has given rise to a new phenomenon known as Big Data. The discipline of Big Data is changing … Read the rest
Hypothesis driven design is to make a conscious decision to design something in a specific way based on a belief or understanding, more often than not, an assumption. This is then validated through user research.
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Big data is ballooning. Yet, harmonizing complex data needs with a simple, clean, and useful user interface is a test for any UX designer today. Often, design (the tool for conveying a message) gets in the way of communication (the message or meaning hidden in the highland of raw data).
Peeling off … Read the rest