Category: Customer Journey Map

key techniques for UX redesign:

Jag

Here are some key techniques for UX redesign:

1. User Research:

  • Surveys, Interviews, and Usability Testing: Gather insights directly from users about their experiences, pain points, and preferences.
  • User Personas: Create detailed personas to represent different user types, focusing on their needs, behaviors, and goals.
  • Journey Mapping: Map out the user’s journey through your product to identify friction points and
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How To Conduct A UX Redesign

Jag

No matter what context you work in as a UX designer, at one point or another, you’ll probably be asked to redesign a user experience. At the start of your UX career, you might even conduct an unsolicited redesign to help build up your portfolio.

Either way, you might find yourself redesigning a website, an app, or the interface of … Read the rest

Customer Journey Maps Examples

Jag

User journey maps are a remarkably effective way to visualize the user’s experience for the entire team. Instead of pointing to documents scattered across remote fringes of Sharepoint, we bring key insights together — in one single place.

Let’s explore a couple of helpful customer journey templates to get started and how companies use them in practice.

This article is … Read the rest