Accessibility Research

How to build and run accessibility research, across various dimensions — from permanent and temporary to situational and travel, across touch, seeing, hearing, speaking and thinking.

How We’ve Built Accessibility Research at Booking.com” (https://lnkd.in/eq_3zSPJ), a fantastic case study on how to build accessibility practices and inclusive design into UX research from scratch. Kindly put together by Maya Alvarado.

🚫 Don’t … Read the rest

UX Storytelling

No matter what anybody tells you, words and ideas can change the world.” – Mr. Keating

In UX, user stories build empathy by putting the audience in the users’ shoes. They also establish a common vocabulary and, because they emotionally involve the audience, they are memorable and often get audience members to buy in the UX endeavors behind the … Read the rest

Stakeholder focus groups

Stakeholder interviews and focus groups are essential methods for gathering feedback and insights from the people who are affected by or involved in a business process. They can help you identify pain points, opportunities, and expectations for process improvement. In this article, you will learn how to plan, conduct, and analyse stakeholder interviews and focus groups for process improvement.

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Analysing UX research

Synthesising results into valuable insights

Analysing UX research and synthesising the data that comes from it can play a huge part in the success of the end product. In this piece, we take a look at how analysing UX research will turn findings into useful insights.

UX research can be a valuable part of the UX design process. However, completing … Read the rest