1. Always Show Suggestions On Focus

When do we start showing suggestions? Typically, this happens after a few first keystrokes — and usually that’s a recipe for trouble. There will always be some portion of users who always look at the keyboard while typing — usually we just don’t know how many people do so.

Often it’s only after a user finishes … Read the rest

Being “good at your job” isn’t enough to build influence as a UXer.

I worked with many senior UXers who felt stuck.
Yes, they had:

– Years of experience
– A reputation for delivering great work
– A solid seat on the team

But when it came to decisions that mattered, they were always on the sidelines.

So, what went … Read the rest