Stakeholders Feedback


How to deal with feedback from multiple stakeholders

As you start working with more and more stakeholders, there is a natural tendency to try to accommodate every bit of feedback received.

This is something we refer to as “Design by committee”.

It’s also a surefire way to build subpar experiences by combining multiple irrelevant ideas into a single solution, rather … Read the rest

UX Metrics in AI era

Tracking key UX metrics in AI involves measuring how effectively users interact with and perceive AI-powered products. Key metrics include task success rate, time on task, user error rate, System Usability Scale (SUS), Net Promoter Score (NPS), and Customer Satisfaction (CSAT). These metrics help assess usability, user satisfaction, and overall effectiveness of the AI product.

By tracking these metrics, we … Read the rest

UX in 2025

In 2025, UX design is heavily influenced by AI, personalization, and the need for seamless, intuitive interactions across various platforms and devices.

Designers are focusing on hyper-personalization, voice interfaces, and accessibility, while also grappling with ethical considerations surrounding AI and data privacy.

UX in 2025 isn’t about looking good.
It’s about layering the right principles so your product survives real-world … Read the rest

Design deliberation

UX design deliberation refers to the thoughtful consideration and careful decision-making process a UX designer undertakes throughout the design process, involving research, analysis, ideation, testing, and iteration to create intuitive, user-friendly products.

It’s the process of gathering data, understanding user needs, and weighing different design approaches to arrive at the best solutions, ensuring the final product provides a gratifying … Read the rest

VMT Framework

VMT – A vision, mission, and target represent different levels of organizational planning and strategic direction. Vision describes the desired future state, a long-term aspiration. Mission defines the organization’s purpose and how it will achieve its vision. Target (or goal/objective) is a specific, measurable, achievable, relevant, and time-bound (SMART) outcome that contributes to the mission and vision… Read the rest

Design Patterns For AI Chat Interfaces.

Design Patterns For AI Chat Interfaces. With practical guidelines on how to designing more useful, and less annoying AI chat ↓



🚫 Nothing erodes trust more than disguised AI.
🤔 Often users dismiss AI chats almost instinctively.
✅ Users expect an option to “speak to human”.
✅ Be transparent about who users speak to.
✅ Wait for users to end … Read the rest