Design | Experience
Design Patterns For AI Chat Interfaces. With practical guidelines on how to designing more useful, and less annoying AI chat ↓
đźš« Nothing erodes trust more than disguised AI.
🤔 Often users dismiss AI chats almost instinctively.
✅ Users expect an option to “speak to human”.
âś… Be transparent about who users speak to.
âś… Wait for users to end … Read the rest
Usability testing is a critical part of the user experience (UX) design process. It helps identify how easy and user-friendly a product or service is for its target audience. Usability testing is an essential practice that helps ensure your product is user-friendly and effective. By following these steps—defining goals, selecting participants, creating tasks, analyzing results, and implementing improvements—you can ensure … Read the rest
Measuring UX is an essential and must-have stage in your design process that with a reasonable effort, can give you an objective assessment of your product in a matter of days.
Measuring UX can also be used for:
I invite … Read the rest
Onboarding UX Playbook (https://lnkd.in/eiKcTgZd), a practical guide on how to design better onboarding, common mistakes to avoid and some practical guidelines — along with decision trees and Figma templates below. Neatly put together by Ben Shih.
Ben highlights a few valuable points that are often forgotten or overlooked. In many interfaces, onboarding ends after just a few of … Read the rest
Stakeholder interviews and focus groups are essential methods for gathering feedback and insights from the people who are affected by or involved in a business process. They can help you identify pain points, opportunities, and expectations for process improvement. In this article, you will learn how to plan, conduct, and analyse stakeholder interviews and focus groups for process improvement.
There are a plethora of ways we can use ChatGPT as designers – there are almost endless ways of using it. But after two months of using it regularly, we have found a handful of tasks we find are the most useful, and efficient use of time.
We have found that ChatGPT has been most … Read the rest
Design thinking is no longer just a buzzword used to explain the process behind problem-solving in design. It’s a term that fully combines a way of thinking that includes creativity, analytics, and collaboration to resolve problems that may exist. Using a design thinking process, we can solve more complicated problems that require a … Read the rest
Usability testing is a process used to assess how well users can interact with a given system, usually software. By testing with actual users, organizations can identify areas where their system is confusing or difficult to use, and make improvements accordingly. In addition to improving user experience, usability testing can also help organizations to avoid costly design or development errors.… Read the rest