These metrics measure how users feel, think, and behave. They have 5 main categories:
💎 Emotional metrics
💎 Behavioral metrics
💎 Perception metrics
💎 Satisfaction metrics
💎 Cognitive load metrics
These metrics are typically collected through post-task or post-session questionnaires and can reveal how mentally demanding or emotionally satisfying the experience was.
Which metrics do you measure more often? For me, user feedback is the most common metric that I track.
