The Layers of AI experience

The model below explores how design can influence each of these layers individually, and how they work together to collectively shape the final product’s experience.

  • User interfaces – Where people direct and oversee the Al’s behavior
  • Context – What the system knows and infers about the user
  • Harness – Structure that determines what the model can access, use, and do
  • Model – Training, capabilities, and behavior that shape how the model itself
  • Governance – Rules, standards, or preferences that set the AI’s parameters
  • Emergence – Variance and unknown behavior, revealed through use

Link:

https://emilycampbell.co/writing/layers-of-ai-experience