Onboarding UX Playbook

Onboarding UX Playbook (https://lnkd.in/eiKcTgZd), a practical guide on how to design better onboarding, common mistakes to avoid and some practical guidelines — along with decision trees and Figma templates below. Neatly put together by Ben Shih.

Ben highlights a few valuable points that are often forgotten or overlooked. In many interfaces, onboarding ends after just a few of … Read the rest

Stakeholder focus groups

Stakeholder interviews and focus groups are essential methods for gathering feedback and insights from the people who are affected by or involved in a business process. They can help you identify pain points, opportunities, and expectations for process improvement. In this article, you will learn how to plan, conduct, and analyse stakeholder interviews and focus groups for process improvement.

1.

Read the rest

Benefits of usability testing

Usability testing is a process used to assess how well users can interact with a given system, usually software. By testing with actual users, organizations can identify areas where their system is confusing or difficult to use, and make improvements accordingly. In addition to improving user experience, usability testing can also help organizations to avoid costly design or development errors.… Read the rest