Autocomplete suggestions help save time by completing a word or phrase as a user is typing. Here are seven best practices for its design. Anything that helps users easily make a decision impacts their satisfaction and overall experience. Predictive search is one such tool. Like the name says, this search engine feature predicts what a user might be searching for, … Read the rest
Tracking key UX metrics
Tracking key UX metrics is crucial for understanding user behavior and identifying areas for improvement in product design.
Key metrics include task success rate, time on task, error rate, Net Promoter Score (NPS), and System Usability Scale (SUS). These metrics help assess usability, satisfaction, and efficiency, guiding design decisions to create a better user experience.
Key UX Metrics:
- Task Success
Presenting design to non designers
Being “good at your job” isn’t enough to build influence as a UXer.
I worked with many senior UXers who felt stuck.
Yes, they had:
– Years of experience
– A reputation for delivering great work
– A solid seat on the team
But when it came to decisions that mattered, they were always on the sidelines.
So, what went … Read the rest
Filter Design Best Practices
In most enterprise applications, when filtering is needed, it’s because the data is complex and oftentimes user-generated. We’re typically dealing with long project titles, unpredictable custom fields, complex and additive variables, etc.
When are filters used in enterprise contexts?
Filters are relevant for any screen where many of the same element can be found. This is true for data table … Read the rest
User Journey Map Examples
Example 1: NN/group
Source: NN/group
We chose NN/group’s user journey map as the first example for one reason. It’s very simple and easy to recreate and can serve as the most basic template with all the crucial components inside. In this particular case, we’re looking at the user journey map of the Jumping Jamie, who is looking to switch … Read the rest
Complex Navigation
How To Redesign Complex Navigation:
How We Restructured Intercom’s IA (https://lnkd.in/ezbHUYyU), a practical case study on how the Intercom team fixed the maze of features, settings, workflows and navigation labels. Neatly put together by Pranava Tandra.
🚫 Customers can’t use features they can’t discover.
✅ Simplifying is about bringing order to complexity.
✅ First, map out the flow of customers … Read the rest
Estimate and prioritize UX work
How To Estimate and Prioritize UX Work (Framework) (https://lnkd.in/eGQrPm2N), a very practical guide on how to choose and estimate the right level of research and UX work needed for a successful outcome of a project — along with the process to follow and UX estimates to set. Kindly shared by Jeremy Bird, and building on top of wonderful work by … Read the rest
2025 – Some new developments in UX design include:
Voice user interfaces (VUIs): These interfaces allow users to interact with technology using their voice. VUIs are used in many industries, including in-car voice assistants and YouTube’s voice search.
Dark mode: This user interface style uses a dark color palette, with light colors for details in the foreground. Dark mode is designed to reduce stress on users who spend a … Read the rest
UX Scope management
Scope management for UX involves clearly defining and controlling the project’s deliverables, goals, and boundaries to ensure the user experience aligns with business needs while preventing scope creep. Key practices include involving stakeholders for consensus, creating a detailed scope statement and Work Breakdown Structure (WBS), implementing a robust change management process, and maintaining open communication to track progress and … Read the rest
Design Leader Role
Understanding the Role of a Design Leader
The Importance of Leadership in Design
Design leadership is about more than just overseeing projects; it involves creating a culture where creativity and productivity can flourish. A good design leader serves as a mentor, guiding team members in their professional development while also protecting their well-being.
Servant Leadership in Design
Servant leadership is … Read the rest