Lean UX vs Agile UX — same destination, different routes.
Lean UX starts with uncertainty.
Agile UX starts with execution.
Lean UX asks:
“Should we build this at all?”
Agile UX asks:
“How do we build this better, faster, and repeatedly?”
Lean UX shines when:
• You’re exploring a new problem
• Assumptions are risky
• User needs are unclear… Read the rest
The Right UX Research Method
How To Choose The Right UX Research Methods (+ PDF Cheatsheet) (Link), after all these years still a fantastic reference sheet on how to choose the right combination of qualitative methods for your research. Plus, a PDF cheat sheet as a reference. Kindly shared by Allison Grayce Marshall, created by Jeanette Fuccella.
PDF Link
In design work, we … Read the rest
Product Design Eisenhower Matrix
How to choose and prioritize UX work, is Product Design Eisenhower Matrix by Dragan Babic (https://draganbabic.com/blog/product-design-eisenhower-matrix/):
– If clarity is high, and risk is low: measure, focus on refinement and improvements.
– If clarity is high, and risk is high: you need to make sure you are attacking from the right angle.
– If clarity is low, and risk is … Read the rest
UX Books in 2026
Reading UX books won’t magically make you a better designer. But the right books will change how you think forever. As we move into 2026, UX is no longer just about clean screens or mastering the latest tool.It’s about judgment, systems, research, writing, and strategy.
That’s why this list is intentionally structured—not random recommendations.
I’ve grouped these books around the … Read the rest
Pendo’s complex analytics capabilities
Pendo’s complex analytics capabilities allow product teams to move beyond basic page views and understand deep user behavior, journey mapping, and AI-driven interactions.
Here are specific examples of complex analytics in Pendo:
1. Multi-App User Journeys (Pathing)
Pendo can map the user journey across multiple products or different areas of a complex application.
- Example: A B2B company uses Pendo to
What Is Pendo?
Pendo describes itself as a software experience management platform. A product analytics and user feedback platform, and how it helps companies improve their products and customer experience.
Overview
- Early-stage teams often ship features but struggle with user adoption and retention.
- Users churn when they don’t discover features or have a poor first experience.
- Many teams rely on
Product Metrics Guide
Product Metrics: The Ultimate Guide (+free links):
1. Frameworks:
– North Star Framework 101 (PDF):
– Google HEART framework
2. Techniques:
– Cohort Analysis
– Customer Segmentation: https://lnkd.in/esezNevG
3. Types of metrics: https://lnkd.in/daKCrG-w
– Vanity vs. actionable metrics
– Qualitative vs. quantitative metrics
– Exploratory vs. reporting metrics
– Lagging vs. leading metrics… Read the rest
Adoption of the design system
Evangelize and adoption of the design system
1. Internal Evangelism: Winning Hearts and Minds
To get stakeholders on board, you must speak their specific languages. Don’t sell “buttons”; sell outcomes.
- For Leadership: Focus on Efficiency and Risk. Highlight how the system reduces “design debt,” speeds up time-to-market, and ensures accessibility compliance across the board.
- For Developers: Focus on Speed
Why UX Design Critiques Fail
Reasons UX Design Critiques Fail
🧩 Context Vacuum: When screens appear without users, goals, or constraints, reviewers guess wildly and waste time. Start every critique by framing audience, problem, limits, and the precise feedback needed today.
🛠️ Solutionizing: Telling designers exactly what to change hides the real problem, narrows creativity, and spawns shallow fixes. Capture the user difficulty first, then … Read the rest