Design | Experience
A UX team structure clearly defines the roles and responsibilities of each team member, to whom they should report, and how they’ll work with other teams. How you organize your UX team depends on many factors, including product needs, resources, UX work needed, and company culture. To help you choose what team structure … Read the rest
Navigating the intersection of User Experience (UX) and Information Architecture (IA) can be akin to solving a complex puzzle. While IA focuses on organizing and structuring information to optimize findability and comprehension, UX Design takes a broader approach, considering overall user satisfaction and usability.
… Read the restUX design focuses on the overall feel and interaction with the product, while IA is concerned
Autocomplete suggestions help save time by completing a word or phrase as a user is typing. Here are seven best practices for its design. Anything that helps users easily make a decision impacts their satisfaction and overall experience. Predictive search is one such tool. Like the name says, this search engine feature predicts what a user might be searching for, … Read the rest
Tracking key UX metrics is crucial for understanding user behavior and identifying areas for improvement in product design.
Key metrics include task success rate, time on task, error rate, Net Promoter Score (NPS), and System Usability Scale (SUS). These metrics help assess usability, satisfaction, and efficiency, guiding design decisions to create a better user experience.
Key UX Metrics:
Being “good at your job” isn’t enough to build influence as a UXer.
I worked with many senior UXers who felt stuck.
Yes, they had:
– Years of experience
– A reputation for delivering great work
– A solid seat on the team
But when it came to decisions that mattered, they were always on the sidelines.
So, what went … Read the rest
In most enterprise applications, when filtering is needed, it’s because the data is complex and oftentimes user-generated. We’re typically dealing with long project titles, unpredictable custom fields, complex and additive variables, etc.
Filters are relevant for any screen where many of the same element can be found. This is true for data table … Read the rest
Source: NN/group
We chose NN/group’s user journey map as the first example for one reason. It’s very simple and easy to recreate and can serve as the most basic template with all the crucial components inside. In this particular case, we’re looking at the user journey map of the Jumping Jamie, who is looking to switch … Read the rest
How To Redesign Complex Navigation:
How We Restructured Intercom’s IA (https://lnkd.in/ezbHUYyU), a practical case study on how the Intercom team fixed the maze of features, settings, workflows and navigation labels. Neatly put together by Pranava Tandra.
🚫 Customers can’t use features they can’t discover.
✅ Simplifying is about bringing order to complexity.
✅ First, map out the flow of customers … Read the rest
How To Estimate and Prioritize UX Work (Framework) (https://lnkd.in/eGQrPm2N), a very practical guide on how to choose and estimate the right level of research and UX work needed for a successful outcome of a project — along with the process to follow and UX estimates to set. Kindly shared by Jeremy Bird, and building on top of wonderful work by … Read the rest