User flow design

User flow design (7-step guide)

User flow is a diagram showing the path a user will take in an application to complete a task, such as making a purchase, signing up for a newsletter, etc. A user flow helps designers focus on the user’s needs and find the most efficient way to meet them.

How to design a user flow, … Read the rest

Onboarding UX Playbook

Onboarding UX Playbook (https://lnkd.in/eiKcTgZd), a practical guide on how to design better onboarding, common mistakes to avoid and some practical guidelines — along with decision trees and Figma templates below. Neatly put together by Ben Shih.

Ben highlights a few valuable points that are often forgotten or overlooked. In many interfaces, onboarding ends after just a few of … Read the rest

Accessibility Overlays

Why Accessibility Overlays Are Not A Good Idea (https://lnkd.in/eb6MX3Uh), a thorough overview of why accessibility overlays are problematic and how to argue with business about why it’s better to implement an accessible solution instead. By Ruben Ferreira Duarte.

To many companies, accessibility overlays feels like a simple, reliable and almost magical way to solve the “accessibility problem” for … Read the rest

Accessibility/Design For Deaf People.

How To Design For Deaf People. Practical guidelines to keep in mind for 466 million people who have some kind of deafness ↓

✅ 90–95% of deaf people come from hearing families.
✅ Deafness often occurs due to exposure to loud noises.
✅ Not only at birth; emerges with age, disease, accidents.
🚫 You can see only around 30% of … Read the rest

Accessibility Research

How to build and run accessibility research, across various dimensions — from permanent and temporary to situational and travel, across touch, seeing, hearing, speaking and thinking.

How We’ve Built Accessibility Research at Booking.com” (https://lnkd.in/eq_3zSPJ), a fantastic case study on how to build accessibility practices and inclusive design into UX research from scratch. Kindly put together by Maya Alvarado.

🚫 Don’t … Read the rest

UX Storytelling

No matter what anybody tells you, words and ideas can change the world.” – Mr. Keating

In UX, user stories build empathy by putting the audience in the users’ shoes. They also establish a common vocabulary and, because they emotionally involve the audience, they are memorable and often get audience members to buy in the UX endeavors behind the … Read the rest

Stakeholder focus groups

Stakeholder interviews and focus groups are essential methods for gathering feedback and insights from the people who are affected by or involved in a business process. They can help you identify pain points, opportunities, and expectations for process improvement. In this article, you will learn how to plan, conduct, and analyse stakeholder interviews and focus groups for process improvement.

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Analysing UX research

Synthesising results into valuable insights

Analysing UX research and synthesising the data that comes from it can play a huge part in the success of the end product. In this piece, we take a look at how analysing UX research will turn findings into useful insights.

UX research can be a valuable part of the UX design process. However, completing … Read the rest