UX research is the backbone of user-centric design. It’s crucial for success.The 30-60-90 day framework is so practical, especially for new researchers looking to quickly understand the company, align with stakeholders, and start driving impact!
How To Establish Research Process From Scratch: 30-60-90 Day UX Research Plan
Milestones & things you should be doing as UX researcher in your first 30/60/90 days in a new organisation
✅ First 30 Days: Orientation & Understanding
🎯 Objective: Learn the company culture, products, and current user research activities
Week 1-2: Onboarding and learning
✔ Familiarize with company and product: Understand the company’s mission, values, product offerings, and user base.
✔ Meet with stakeholders: Schedule meetings with key stakeholders to understand their perspectives and identify how user research can add value.
✔ Assess research infrastructure: Review existing research, product documentation, and user feedback. Identify any immediate gaps in tools or resources needed for effective research.
Week 3-4: Strategy and planning
✔ Identify key research questions: Outline critical areas where research can add value.
✔ Plan for quick wins: Identify opportunities for quick research activities that can demonstrate the value of user research early on.
✔ Set goals and metrics: Define what success looks like in your role and how it will be measured.
✅ 60 Days: Build & Implement
🎯 Objective: Score quick wins
Week 5-6: Conduct initial research
✔ Initiate research projects: Based on identified priorities, plan and execute the first research projects. Choose research methods that align with the goals.
✔ Share early insights: Share important insights with stakeholders to keep them engaged.
Week 7-8: Synthesis and strategy adjustment
✔ Analyze data: Draw out key insights for the product from the research data.
✔ Adjust research plan: Refine your research plan to address any new questions or priorities that have emerged after analysing data.
✅ 90 Days: Demonstrate Impact & Growth
🎯 Objective: Establish a sustainable research process
Week 9-10: Action on insights
✔ Present findings: Deliver compelling presentations to stakeholders, highlighting key insights, recommended actions, and potential impact on UX and business goals.
✔ Collaborate on implementation: Translate research findings into actionable changes in the product or service.
Week 11-12: Evaluate & iterate
✔ Measure impact: Begin to track the outcomes of changes made based on research insights against the goals and metrics set in the first 30 days.
✔ Refine research processes: Adjust research process to make it more efficient and impactful.
📕 Guides
✔ A 30–60–90 Day Plan for Making Impact as a UXR Team of One (by Snigdha Diehl)
https://lnkd.in/d2T7CRjs
✔ 90-Day Research Roadmap as the sole UX Researcher (by Dhananjay Garg)
https://lnkd.in/dj5Drm6C
✔ Your first 30/60/90 days as a UXR (+ checklist) (by Anna Lee A.)
https://lnkd.in/dSWTPqhC
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30-60-90 day UX research plan